August 23, 2018

Microsoft Dynamics

Overview

Microsoft Dynamics 365 is the next generation intelligent business application that unifies CRM and ERP capabilities into an application that work seamlessly together across sales, customer service, field service, operations, financials, marketing, and project service automation for companies and organisations in Ireland and Northern Ireland.

The benefit of Microsoft Dynamics 365 is that you can start with what you need and add applications as your business grows.

Vedlogic Solutions build on a decade of industry knowledge and customer success with each implementation of Microsoft Dynamics, automating CRM processes and solving CRM problems unique to each customer.

Reimagine your business possibilities

  • Engage customers better
  • Empower employees
  • Optimise operations
  • Reinvent products and business models

Microsoft Dynamics On-Premises + Cloud Computing Solution

Microsoft Dynamics comes in two version – On-Premises and Cloud-based solutions. For On-Premises solution, the customer has to have the required infrastructure and platform either in their premises and manage and control it or should have a higher IaaS + PasS as a service from service providers and manage and control it. We provide Cloud-based solution supported by Microsoft, depending on a per seat/license basis chosen by the client.

Technologies

Microsoft Dynamics offering allows a great deal of customisation from creating new functionality to change your user interface, and from revised navigation methodology to offer a better customer relationship management. Though the CRM varies across organisations and businesses, for example – the pre-requisite for a technology company would differ from that of an eCommerce business, they both can benefit from the Dynamics CRM to enhance their business offerings.

Therefore, customisation of Dynamics CRM offering plays a vital role in achieving specific organisational objectives. Most of this customisation is hassle free and does not require much investment. A system administrator or system customiser security role, or someone with equivalent privileges can quickly perform the customisation task. In case of complex business requirements, Dynamics CRM provides Software Development Kit (SDK) for developers to customise business logic or integrate Dynamics CRM with applications like SharePoint, MS Outlook, etc.

Microsoft Office 365

Do you want anytime, anywhere access to your files, emails and business calendar? Do you want a time and place to work independently? Office 365 makes this possible and ensures that you always have the latest versions of Office programs such as Word, PowerPoint and Excel.

Mobile Applications (PowerApps)

Microsoft PowerApps lets the end user develop apps quickly all by themselves. This way, our clients can easily create applications tailored to their business to provide their employees with applications that can help achieve better results.
Microsoft PowerApps allow you to do more with your existing data as it uses the Common Data Services, a secure platform for business data. This platform includes hundreds of pre-defined standard business entities providing the same definition in all your apps. PowerApps is integrated with Microsoft Flow, making it possible to trigger workflows from within apps.

Workflow Automisation (Flow)

How to do more by doing less? Microsoft Flow is a new workflow application that allows you to automate routine tasks through applications – meaning you work faster and get more done in less time.

Benefits of Dynamics 365

By combining Dynamics 365 CRM and ERP with Microsoft's productivity applications, users get a connected view of data intelligence on customer records, transactions, behaviours and preferences, along with information about orders, inventory and shipping, and in addition to predictive insight tools for decision-makers.

The biggest benefit of Dynamics 365 is tight integration with other Microsoft business applications. For companies that rely heavily on Office 365 and Outlook or that run operations on Azure, Dynamics 365 provides more beneficial integration with sister products than any other CRM systems, which rely on third-party plug-ins. Microsoft is also growing its stable of third-party applications to pair with Dynamics 365 through the AppSource store. Additional Dynamics 365 benefits include a common UI throughout Microsoft's suite of business applications, enabling easier training and improved efficiency.